Stuck on updates screen (and connectya is not working on my ouya))

i am stuck on the updates screen

i got an ouya a couple weeks ago and turned it on and i saw the updates screen.
i have tried connectya, but it does not recognize it, can someone help me?

When the OUYA is not recognized by your PC/laptop, then the reason is either that you’re using a charging-only micro usb cable, or the OUYA’s micro usb port is broken.

Try different micro USB cables - charging-only cables are very common. It’ll be the most likely reason for your problem.

When the OUYA’s micro USB port is broken, you have to use a DNS server that overrides the devs.ouya.tv domain; there is no other way. See https://ouya.cweiske.de/#reset for instructions.

my ouya is recognized by my computer, but connectya doesn’t.